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Last Updated: June 21, 2026. How Alora Packaging collects, protects, and respects your customer data.
At Alora Packaging, we are deeply committed to maintaining the confidentiality and trust of our customers. We do not share, sell, or otherwise disclose information about our clients to any third party except as expressly required to process and ship your custom packaging orders.
Alora Packaging is the sole owner of the information collected on this website (www.alorapackaging.com). We collect information from our users at several different stages on our website to ensure a seamless order and design experience.
We highly value your consent. Any phone numbers or consent obtained for SMS marketing or communications purposes will not be shared with third parties, affiliates, or partners under any circumstances.
To utilize certain features of the Alora Packaging platform, a user must first complete the registration process. During registration, we collect contact information such as your name and email address. We use this information to contact you regarding our packaging services, updates, and orders.
When placing an order, we request billing and shipping details. This includes contact information (such as name, email, and shipping address) and financial details (such as credit card numbers and expiration dates). This information is strictly used for credit card authorization, billing purposes, and fulfilling orders. In the event of issues during processing, we will use these details to contact you directly.
We utilize cookies to uniquely identify users, associate user-provided design files with orders, and power the shopping cart system. A cookie is a small piece of data stored on your hard drive for extended periods. You can remove persistent cookies by following your browser's instructions; however, our ordering platform requires cookies to function correctly.
Like most standard websites, our servers collect log files. This includes internet protocol (IP) addresses, browser types, internet service providers (ISP), referring/exit pages, platform type, date/time stamps, and click counts. We analyze these trends in the aggregate to administer the site, optimize layout performance, and gather broad demographic insights. This data is not linked to personally identifiable information.
Registered users and active customers will occasionally receive updates on our products, design templates, special offers, or newsletters. Out of respect for your privacy, we provide the option to opt out of these communications. If you do not wish to receive marketing emails, please contact us at [email protected].
We communicate with our customers on a regular basis to coordinate design specifications, proof approvals, and shipping timelines. Our customer service and production teams rely on both email and phone contact details to resolve active order questions.
While we make every effort to preserve user privacy, we may be required by law to disclose personal information in good faith compliance with judicial proceedings, court orders, or official legal processes served on our website.
We work with trusted logistics partners to ship packages and secure credit card processing firms to handle billing. These companies do not retain, share, store, or use personally identifiable information for any secondary purposes beyond fulfilling your order.
In the event that Alora Packaging undergoes a business transition, such as a merger, acquisition, or sale of a portion of assets, users' personal information will generally be among the transferred assets. In such cases, we will notify you via email or a prominent notice on our website prior to any changes in data ownership or privacy terms.
Our website may contain links to external sites. Please be aware that Alora Packaging is not responsible for the privacy practices of such third-party sites. We encourage our users to read the privacy statements of every website that collects personally identifiable information.
Our website takes comprehensive precautions to secure your data both online and offline. Sensitive information, such as payment details, is protected using industry-standard SSL encryption. Offline, all customer information is restricted to our offices, with access granted only to employees who require the data to perform specific tasks (such as billing or graphic design checks).
If we decide to change our Privacy Policy, we will post the updates directly to this page and other appropriate areas, so you are always aware of what information we collect and how we use it. We will use customer information in accordance with the privacy terms under which the data was originally collected.
